To Nano Management,

My family and I have been a regular patron since your grand opening. Every week, we never missed a session here. Unfortunately, on Monday 9 September 2013, my sister went for a foot reflexology and the masseur (your employee) is a filthy masseur! He is masseur #14. He deliberately gave massage till the thigh area and touch her private area several times. She was traumatized and dare not tell anybody till today. Your phone is forever busy and there is no email address. Your standard had dropped dramatically and I won't stop till you put this matter to rest! I'll make sure words got out about your low standard of hiring. It is not acceptable and intolerable for a legit business like you have!