Jl. Raya Kuta No. 65
Kuta, Kabupaten Badung, Bali, Indonesia, 80361

Many Cuisine Types

Posted by rojak a. on 16 Nov 2010
Many varieties of food
Not so good service quality
I'm surprised that you need to pass a human-size metal security detector (like at the airport) to enter this bakery. I found out that this bakery also serves asian & western foods such as oxtail soup, all kinds of noodles, pizza, salad buffet, ice cream, etc. Of course, they also doughnut, pastries, cakes, along with coffees and/or teas. This outlet has many patrons and I noticed about more than 20 tables at least on the first floor.

I ordered different kinds of pastries and breads. They have 2 cash registers but the girls working there just operated only 1 cash register (POS). So, long queue and the cashier got confused with many orders & panicked. The cashier apparently had to settle bills from the Dong Dong restaurant (right next to Bali Bakery, under the same roof). I had to wait for at least 10 minutes to settle my bill. I complained to the cashier, at the end the cashier didn't even say apologize or appreciate for the business; she just gave a nasty look to me.

The owner, should improve the service quality and should operate 2 cash registers when the business is busy. Simple stuffs but need to have the attention from the owner.

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